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Let Your Customers Dictate Your Engagement Strategy

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Why Use WebEngage’s Journey Designer?
Create multiple user segments that suit your business needs using personal & behavioral customer data

Drag and Drop Editor
Drag and drop triggers, actions and conditions to create custom journeys.

Real-time Tracking
Real-time metrics tracking to optimize your journey’s effectiveness.

Omni-channel Engagement
Leverage 12+ engagement channels to engage your users in real-time.
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Automate Lifecycle Campaigns with Ease
Want to onboard new customers, or looking to reactivate silent customers? Simply automate campaigns across your customers’ lifecycle with WebEngage’s Marketing Automation.
User Onboarding
Onboard your customers with personalized and automated campaigns.

Cart Abandonment
Bring back cart abandoners to increase the number of orders placed.

Recurring Nudges
Send recurring reminders to retain customers and increase the LTV.

Re-engagement
Re-engage your inactive customers and bring them back on your app/website.

Optimize Your Workflows in Real-time Based on Customer Interactions
Guide customers along different paths and respond thoughtfully based on their actions and reactions on your platform.

Enhance Your Automation with Intelligent Campaign Optimization
Split users into multiple branches, experiment, and optimize workflows while users are in the journey.

Personalize Your Outgoing Messages at Scale
Fetch user & behavioral data in real-time from multiple data sources and engage your users with hyper-personalized communication across channels.

Visually Create Workflows Using Drag-n-drop Editor
Use a highly intuitive drag & drop interface to map user workflows to lifecycle campaigns. Create workflows as easily as you draw on a board.

Think Beyond Siloed Marketing. Think Omnichannel
Integrate with 10+ engagement channels and create a truly multi-channel engagement for your customers.

Identify a User’s Best Channel to Optimize Campaign Engagement
Use intelligent user attributes to segment and automate workflows to send targeted campaigns.

Identify a User’s Best Channel to Optimize Campaign Engagement
Use intelligent user attributes to segment and automate workflows to send targeted campaigns.

Visually Create Customer Lifecycle Engagement Campaigns with Ease
Use intelligent user attributes to segment and automate workflows to send targeted campaigns.

Ensure Consistent Brand Messaging Across Channels
Weave together omnichannel approach sequences to deliver each message at the most opportune times, across the customer lifecycle.

Ensure Consistent Brand Messaging Across Channels

Supercharge Your Marketing Campaigns with Webengage Relays

Boost your conversions
Send hyper-personalized campaigns across channels to increase conversions by 4X.

Communicate at scale
Engage your customers contextually to increase customer engagement by upto 10X.

Increase your retention rate
Retain maximum customers and increase your LTV by upto 3X
Key Features

Hyper-personalization

Timezone management

Real-time modification

Hyper-personalization

Timezone management

Real-time modification

Multiple entry/exit triggers

Conversion tracking

Tag-based Analytics

Multiple entry/exit triggers

Conversion tracking
